FAQ

SceneMuse.ai is a movie-studio-grade workspace for building storyboards from uploaded or generated images, branching perspectives, and assembling long-form sequences that can be animated or handed off to editors.

Credits are a prepaid balance for rendering, variant generation, and animation features. They expire 24 months after the date of purchase or grant, whichever is earlier. Credits are non-refundable and non-transferable.

Yes. You can upload sketches, frames, or set photography. SceneMuse.ai keeps your assets private unless you share a link. You are responsible for ensuring you have the rights to everything you upload.

You can generate new frames or perspectives within SceneMuse.ai. Generated output inherits your license to use it in your productions, subject to model provider policies.

We retain storyboard content while your account is active. You can delete projects at any time, and we will remove associated assets except where retention is required for legal or billing reasons.

SceneMuse.ai uses encrypted connections, isolated storage buckets, and access controls. However, no service is perfectly secure—keep credentials private and enable team-level permissions to limit exposure.

Yes. Generate secure review links or export PDFs/animatics to share outside your workspace.

Email support@scenemuse.ai or reach out via the in-app messenger. Enterprise customers receive a dedicated producer channel.